Coraggio News Piece on Annette Dixon

Annette believes that humans are your greatest resource.  However, in reality, Annette also understands that your staff can be the cause of your biggest headaches.  End 2 End Business Solutions is to … Read more

Community Service Leave

Employees, including casual employees, are entitled to take community service leave for particular activities under the Fair Work Act, including: Voluntary emergency management activities Jury duty With the exception of … Read more

Minimising Workplace Negativity

There is nothing more detrimental to workplace morale than unrelenting workplace negativity. It drains the energy from a workplace and steals attention away from work. As a manager it is … Read more

Re-shaping Performance Management

Performance management has been a popular topic of discussion within organisations recently, with 96% of surveyed organisations having recently changed or planning to change their system within the next 12 … Read more

How to Reduce "Emotional Labour"

The term “emotional labour “is used to describe the things that workers do in the service industry that goes beyond physical or mental duties. Workers in the service industry are … Read more

How to Deal With Difficult Co-Workers

Ideally everyone would have great co-workers, people who helped you to succeed professionally and made you feel appreciated and respected. Unfortunately this is not always what happens and you may … Read more

Annual Wage Increase

Every year, The Fair Work Commission (FWC) reviews the minimum wages outlined in the modern awards as well as the national minimum wage for employees who are not currently covered … Read more

Email Etiquette for Professionals

Most people spend a decent chunk of their working lives communicating via email and yet many professionals do not know how to use email appropriately. Due to the fact that … Read more