Under Fair Work Legislation, every business must provide a family friendly work environment for their employees. Providing staff with the option to work different hours or work from home does … Read more
This is a great article from HR Daily which highlights the hidden costs of unproductive workers… Presenteeism costing employers 11 weeks per worker Employees are unproductive for a “staggering” 57.5 … Read more
We came across this great article in the Workplace Bulletin Hey, quit stealing my (your old) clients! If you have reason to believe an employee might resign and ‚Äòpoach‚Äô your … Read more
Get your message to the right candidates Keep in mind that the best candidates are usually not the ones answering ads or even looking for work, they are more likely … Read more
We love this Workplace Bulletin article about Performance Management‚Ķ Why manage an employee you know won‚Äôt improve? Performance management, when used properly and fairly, makes perfect business sense when you … Read more
While we can all agree that engagement is key to business success, its easy for employers and business owners to fall into the trap of keeping their employees in the … Read more
We have recently been working with a large supplier of appliances to consumers. The task was to map the processes of the call centre to improve the customer experience … Read more
One of the most important qualities a leader can possess is the ability to inspire trust in the workplace, however, it is something that appears to be on the decline … Read more
Often, when HR professionals are asked why they aren’t more involved, common responses include, a common response is that ‚ÄúSales kind of does its own thing.” Sales leadership does carry … Read more
If you have invested a lot of time and money into developing your leaders but are still not seeing the results you had hoped for then maybe you are focusing … Read more