How to turn an underperformer into a star performer
On average, managers spend 14% of their time correcting the mistakes of poor performers according to research conducted by The Future Foundation. That equates to just over 33 work days … Read more
On average, managers spend 14% of their time correcting the mistakes of poor performers according to research conducted by The Future Foundation. That equates to just over 33 work days … Read more
Time off in Lieu has been extended by the Fair Work commission into the Modern Awards. It is not uncommon for workers to want to enjoy the rewards of their … Read more
In 4 years, Millennials will make up 50% of the Australian workforce. Yet many businesses are finding this group hard to attract, manage and retain. What do you need to … Read more
Under Fair Work Legislation, every business must provide a family friendly work environment for their employees. Providing staff with the option to work different hours or work from home does … Read more
This is a great article from HR Daily which highlights the hidden costs of unproductive workers… Presenteeism costing employers 11 weeks per worker Employees are unproductive for a “staggering” 57.5 … Read more
We came across this great article in the Workplace Bulletin Hey, quit stealing my (your old) clients! If you have reason to believe an employee might resign and ‚Äòpoach‚Äô your … Read more
Get your message to the right candidates Keep in mind that the best candidates are usually not the ones answering ads or even looking for work, they are more likely … Read more
We love this Workplace Bulletin article about Performance Management‚Ķ Why manage an employee you know won‚Äôt improve? Performance management, when used properly and fairly, makes perfect business sense when you … Read more
While we can all agree that engagement is key to business success, its easy for employers and business owners to fall into the trap of keeping their employees in the … Read more
We have recently been working with a large supplier of appliances to consumers. The task was to map the processes of the call centre to improve the customer experience … Read more