3 Reasons Why Performance Management is Worth it

We love this Workplace Bulletin article about Performance Management‚Ķ Why manage an employee you know won‚Äôt improve? Performance management, when used properly and fairly, makes perfect business sense when you … Read more

Case Study – Creating clarity for workers

We have recently been working with a large supplier of appliances to consumers.   The task was to map the processes of the call centre to improve the customer experience … Read more

Poor Leaders are Costing Employers

One of the most important qualities a leader can possess is the ability to inspire trust in the workplace, however, it is something that appears to be on the decline … Read more

Coraggio News Piece on Annette Dixon

Annette believes that humans are your greatest resource.  However, in reality, Annette also understands that your staff can be the cause of your biggest headaches.  End 2 End Business Solutions is to … Read more

Community Service Leave

Employees, including casual employees, are entitled to take community service leave for particular activities under the Fair Work Act, including: Voluntary emergency management activities Jury duty With the exception of … Read more

Minimising Workplace Negativity

There is nothing more detrimental to workplace morale than unrelenting workplace negativity. It drains the energy from a workplace and steals attention away from work. As a manager it is … Read more